People Analytics applied: Engagement
During the interactive and hands-on People Analytics Applied masterclasses, participants learn how to apply people analytics in practice. The focus lies on calculating and interpreting metrics as well as analytics. Theory is put into practice immediately. Besides practicing with pre-prepared case-studies, participants can also bring along the data from their own organization.
Topics addressed during the masterclass on engagement:
Engagement indicators, such as employee engagement, satisfaction, commitment score, ambivalence within attitudes, ambivalence between attitudes, employee attitudes versus client satisfaction indicators such as net promoter score
Attitude towards change, resistance to change, Organizational Citizenship Behavior (OCB). Internationally validated measures for engagement, commitment, satisfactions, turnover intentions, trust
How to segment employee engagement data; 3D composition of employee attituds: thoughts, emotions, and behaviour; Employee satisfaction, employee commitment and engagement levels